Notice: As of 30th June 2025, Multi-Factor Authentication (MFA) is now mandatory for all Admin/ID Verifier logins. This does not impact Applicants. Download the MFA setup guide.

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If you need any further information about the service, or have any queries please do not hesitate to contact us at:

Service Centre Helpdesk

Service Centre

Room 323

Guildhall

Swansea

SA1 4PE


Telephone Number: 01792 636098
Email Address: servicecentrehelpdesk@swansea.gov.uk

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